Privacy Policy

Last updated: 31st October 2026

Who we are
This website is operated by The Lord Builds, trading as The Lord Builds (“we”, “us”), Dublin, Ireland. We are the data controller for personal information collected through this site. Contact: info@thelordbuilds.com, +353 87 262 6018.

What information we collect

  • Contact form: your name, email address, phone number and message.
  • Booking a consultation: your name, email, phone number, property address, notes about your project, and your chosen date and time, collected through our booking provider, Cal.com.
  • Direct contact: anything you send us by email, phone or WhatsApp.
  • Technical data: your IP address, browser type and pages visited, recorded in server and security logs, plus your cookie choice (see our Cookie Policy).

How and why we use it

  • To reply to your enquiry and prepare a quote (steps taken at your request before a contract).
  • To arrange and carry out site visits and any work you hire us for (contract).
  • To keep the website secure and prevent abuse (our legitimate interest in protecting the site).
  • To meet legal, tax and accounting obligations (legal obligation).
  • To set non-essential cookies, only if you agree (consent).

We do not sell your personal information and we do not use it for automated decision-making.

Who we share it with
Only service providers who help us run the business: our website and email hosting provider; Cal.com (bookings); Google (calendar scheduling and secure website backups); and WhatsApp (Meta) if you contact us there. Some may be based outside the European Economic Area. Where that happens, we rely on safeguards such as the EU-US Data Privacy Framework or Standard Contractual Clauses.

How long we keep it
We keep enquiry and booking details for [12 months] after our last contact with you. If we carry out work for you, we keep records for [6 years] for legal and accounting reasons. After that, we delete or anonymise them.

Your rights
Under data protection law you can ask us to access, correct, delete or restrict the use of your information, object to certain uses, receive a copy in a portable format, and withdraw consent at any time. To do any of these, email info@thelordbuilds.com. You can also complain to the Data Protection Commission in Ireland at www.dataprotection.ie.

Cookies
We use cookies as described in our Cookie Policy.

Changes to this policy
We may update this policy from time to time. The date at the top shows the latest version.